ONLINE ORDERS ARE INCREASING EXPONENTIALLY. THE EFFICIENT NUMBER OF SUCCESSFUL DELIVERY AND PICK-UP PROCESSES, ON THE OTHER HAND, IS DECREASING AND BECOMING A MASSIVE PROBLEM THAT CAUSES ENORMOUS COSTS, IS TIME-CONSUMING AND NEGATIVELY INFLUENCES CUSTOMER SATISFACTION.
The spectacular growth of online retail continues to present customers, companies and logistics service providers with numerous logistical challenges when it comes to successfully delivering goods ordered online. One of the main difficulties is overcoming obstacles in the delivery and collection of parcels and providing cost-efficient delivery services. The current trend towards shorter delivery times and same-day delivery further increases the pressure on the efficiency of the logistics industry and is becoming a serious issue.
At the same time, mobile Internet technology is opening up new possibilities. One of these opportunities is parcel box technology. This concept is about creating and using excess capacity that customers provide to deliver and pick up their orders without having to be present. The parcel box offered to date did not provide the level of flexibility and ease of use required in the increasingly fast-paced and complicated delivery service industry.
WAREBOX AIMS TO CLOSE THE GAP BETWEEN CURRENT AND IMPROVED SOLUTIONS FOR INTELLIGENT PACKET RECEIVING SYSTEMS
Any service provider can easily deliver and pick up goods 24/7. The presence of the customer is not required for this. Each delivery or pickup is stored in the Warebox database. Customers are informed about all processes via push-up messages.
Customers don't have to spend their valuable time for receiving or picking up packages. They can additionally very easily create key codes with the free APP and provide them to delivery services and anyone for delivery or pickup.
The costs for the administrative effort for undelivered parcels are reduced many times over. The Warebox can be used to offer the customer a service for returning and sending parcels.
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